Kai Wong – Medium

Kai Wong

Featured Book

Data Informed UX design: 21 data tweaks to improve your UX design process

Data Informed UX design: 21 data tweaks to improve your UX design process

Data is an increasingly vital part of how we work. Here's 21 tips on how designers can incorporate it into their design process

2022

Christopher K Wong

Christopher K Wong

Stories

Published in
UX Collective

Customer Support is often a way to measure the value of design

Why reducing customer complaints is something businesses pay attention to

18h ago

A woman at a call center, talking with customers on a headset

18h ago

Published in
UX Collective

Understanding how to prioritize makes you a more effective designer

Everything can’t be the top priority, or else nothing is

Jan 14

A sample “Options Analysis” with 3 different choices as boxes and squares. There are pros and cons listed under each option, with one of the choices having both a star and a “Recommended” by it

Jan 14

Published in
UX Collective

How to ensure design changes get made when Engineering is overloaded

You don’t have to feel awful requesting design changes from a busy engineer

Jan 7

A black man with his hands held to his head, looking at a laptop and being stressed.

Jan 7

Published in
UX Collective

How to turn “UX storytelling” from buzzword to powerful tool

Practical advice, not vague analogies, on how to use UX Storytelling

Dec 31, 2024

A visual aid, made with boxes and rectangles, to highlight specific decisions or design recommendations. Everything is in grayscale except for the major design choice, which is a dark purple (Modal, side panel, and more).

Dec 31, 2024

Published in
UX Collective

AI can help Designers build confidence to tackle imposter syndrome

Imposter syndrome is a luxury UX can’t afford in a rough market

Dec 24, 2024

A man wearing a clown mask that’s smiling while typing at a laptop.

Dec 24, 2024

Published in
UX Collective

To show how effective your designs are, talk about user behavior change

Design isn’t just about looking nice: it’s about changing user behavior

Dec 17, 2024

A woman throwing a soda into a trash can

Dec 17, 2024

Published in
UX Collective

Understanding priority (or the next step to go from UX to Product Design)

Why your UX suggestions might be getting ignored

Dec 10, 2024

An image of the Impact/Effort Matrix, where Low/High Impact and Low/High Effort are mapped into four matrixes in a chart: Big bets, Quick Wins, Money Pit, and Fill-Ins.

Dec 10, 2024

Published in
UX Collective

How learning about value can start your journey from UX to Product Design

How do you design for a user that doesn’t use your product?

Dec 3, 2024

A mom putting something into her cart while a child is holding up a pen and paper to suggest something new

Dec 3, 2024

Published in
UX Collective

If you think your design portfolio needs improving, start in the middle

How a journalism technique can fix your design portfolio.

Nov 26, 2024

A fishing hook with a sparkly lure that seems like it’s glow on the dark on it

Nov 26, 2024

Published in
UX Collective

It’s not your design content that’s getting rejected: it’s your delivery

Use the “Doubtful Stakeholder” exercise to test whether your explanations make sense

Nov 19, 2024

A woman with a doubtful expression on her face

Nov 19, 2024

Kai Wong

Kai Wong

Book Author

7xTop writer in UX Design. UX, Data Viz, and Data. Author of Data-Informed UX Design: https://tinyurl.com/2p83hkav. Substack: https://dataanddesign.substack.com

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