Three small steps you can take to incorporate accessibility into your designs — Accessibility is a big-picture issue that can sometimes get lost when working in the weeds. I realized that when, after completing an accessibility training course for work, I ran into an accessibility issue with my team. …

Three questions to ask before you implement a mobile tutorial — There’s an often beautiful but troubling trend with mobile applications: deck-of-cards onboarding.

Like other design processes, personas can be improved with iteration — I had to adopt a quicker way to create user personas when I worked for a HealthTech startup. Personas are often the work of a lot of user research to understand your target users and can often be a lengthy process. …

Designing for important but infrequent tasks often requires a wizard — Sometimes, you might design for important but infrequent tasks, such as installing new software. In those cases, you might want to rely on a design pattern that you and I might have grown up with: the wizard.

Replacing one status with another without thinking is a recipe for user frustration — Statuses often don’t seem very important until you have to design them for glanceability. The most common and extreme case of this is with car dashboards. …

The right words are often just as important as the right visual element — Many UX Designers feel weird with objective measures, which is not surprising. Most design thinking is about being open to new ideas, especially in collaborative environments. We even have steps dedicated to being as flexible and creative as possible (like divergent thinking). …

Paying off Design debt in small chunks helps to improve overall design consistency — Have you ever found yourself on a project where inconsistency is a thorn in your side? Whether it’s being part of a re-design with incredibly tight project constraints, or knowing that the necessary large-scale changes for consistency are going to be nearly impossible to implement, sometimes projects seem to have…

How to keep your users from getting overloaded by too much information — Overview pages often trouble multiple team members, such as UX designers, business analysts, data scientists, and data visualizers. Unfortunately, the reason for this is an all too common issue with many organizations: there’s often too much potential information they could fit on the page. However, one key thing you can…

To solve an age-old design debate, consider what your user’s next step will be — I was dragged into an age-old debate when I drastically misunderstood an old prototype. I would not show my user 3–4 devices: I needed to show more than 500. As a result, I asked the question many of us have in the past: pagination or infinite scrolling? These were the…